Regional Resource Team Supervisor
Program: Adoptive and Foster Parent Recruitment and Retention Services
Reports To: Program Manager
Status: Full Time
FLSA Status: Exempt
Location: Redford, MI
Job Summary: The Adoptive and Foster Parent Recruitment and Retention Services Regional Resource Team provides one-on-one guidance to prospective foster families to help them navigate Michigan’s foster care system. The Regional Resource Team staff include experienced foster or kinship parents who provide information, support and guidance to families throughout the state.
Primary Duties and Responsibilities
The Regional Resource Team Supervisor is responsible for providing direction, guidance, support and leadership for the Regional Resource Team staff. The Supervisor is responsible for supporting and assisting the program manager in the development and management of the program. As the Regional Resource Team Supervisor, the primary responsibilities include:
· · Ability to train, supervise, manage and develop staff in a team environment.
· · Ability to provide back up support to Foster Care Navigators.
· · Maintain contact with MDHHS and Foster Care service providers throughout Michigan.
· · Knowledge of Foster Care Licensing policies and procedures.
· · Ability to maintain contract compliance and analyze data.
· · Excellent verbal and written communication skills.
· · Provide quality customer service.
· Cultural competence.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Minimum of a Bachelor’s degree in social work or other human service field with a minimum of 3 years’ relevant experience as a licensing worker or supervisor, reached within the previous 6 years in the State of Michigan.
· Demonstrated experience in, or potential for, providing supervision and leadership to staff.
· Demonstrated administrative and interpersonal experience.
· Knowledge of child welfare policies and programs, and recruitment and retention strategies and best practice models.
· Highly computer literate.
· Ability to relate to current and prospective adoptive, foster and kinship families.
· Ability to relate to local and state MDHHS personnel, agency staff and other service providers.
· Ability to be available to staff 24/7 for emergencies and unexpected issues.
· A valid Michigan driver’s license.
· Central Registry Clearance documenting that there is no record of child abuse or neglect.
· Internet Criminal History Access Tool (ICHAT) check and a National and State Sex Offender Registry check.
Certificates, Licenses, Registrations
· Social Work Licensure preferred, not required
· Office environment
· Position requires evening and weekend hours
· Position requires travel throughout Michigan
This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.